Terms & Conditions

Handcrafted jewelry made to order. Everything in my shop is handmade to order, packed and shipped personally by me. We currently ship to Puerto Rico and United States of America. USPS regular standard mail. You can expect your order to arrive within 2-5 full business days after the order has been processed in the estimated manufacturing time. 

Some items have a processing period of two to 8 days. Pre orders items have a manufacturing time of 30 days. Once they are sent by usps a tracking number will be provided via email.We do not accept cancellations after 24 hours of making the purchase. Items sent in excellent conditions are not elegible for returns. 
 
For safety and hygiene reasons generated by COVID-19 returns and exchanges are not allowed. I can not be responsible for items not arriving on time due to postal delays. Please note that I am not responsible lost orders in shipping.No Refunds will be provided after an order has been placed - No Exceptions! 

Returns:To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Customers have to pay the shipping fee on returns orders.

Damages and issues:Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:Certain types of items cannot be returned, like earrings, custom orders, sale items or gift cards. 

Refunds:We do not refund money, articles are accepted for return credit in our web store or exchange for the same article or another of same price if return in excellent condition and unworn.

Copyright Warning:ALL our Wearable Art Jewelry in sterling silver, brass, bronze and gold filled designs ARE COPYRIGHT OF Simply.M ® .Privacy:Simply.M do not authorize to reproduce her products  and use the content of the store for any reason.

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Reembolsos y cambios:Su compra se considera final y firme. No se aceptan cambios, devoluciones ni cancelaciones. Si por error recibió la pieza incorrecta puede devolverla en su empaque original y con sus respectivas etiquetas. Ponte en contacto conmigo si tienes algún problema con tu pedido.

Advertencia Derechos de Autor:Simply.M es una marca registradas bajos las leyes del Estado Libre Asociado de Puerto Rico. Cualquier persona y/o compañía con imitación y/o réplicas de nuestras piezas orfebres será debidamente procesada bajo las leyes del Estado Libre Asociado de Puerto Rico y las leyes federales de Estados Unidos. Incluyendo derechos morales sobre cada diseño.

Pedidos Personalizados :Requieren entre siete y tres semanas de elaboración dependiendo la complejidad y especificación de la pieza solicitada. Pídeme tu cotización en la sección de contacto via email. Por higiene y seguridad ante en COVID 19 no se permiten cambios incluyendo: artículos personalizados, aretes, ni artículos en ofertas. Te queremos saludable !